12/19/2023 0 Comments Newt pro![]() Īn RMA stands for Return Authorization Number and is needed to properly receive a system back for repair or warranty. A representative will reach out to you within 1-3 business days. Go to “Contact” at and fill out a contact form. Please contact support if you think there is an issue with your light. Self-repair/disassembling your light does void the warranty. The customer claiming warranty must be the original owner and is required to provide the receipt/ proof of purchase. Niterider’s warranty is non-transferrable for lights purchased second hand on Craigslist or at REI’s garage sale/used section. 1-year Warranty: Rechargeable battery cellsĪny products purchased on Ebay or similar online auction outlet will void the manufacturer’s warranty.2-year warranty: Printed circuit boards, switches and AC adapters.Limited lifetime warranty: Covers any defects in mechanical components (housings, covers, mounts and fasteners) and LEDs.In some cases we may offer to upgrade your older light to a newer model at a discount but this depends on several factors and is done at NiteRider’s discretion.īelow are some of the more frequently asked questions we hear and the answers that could save you a call. It may not be possible to repair some of the older light systems because some parts may have become obsolete. NiteRider’s Limited Lifetime Warranty does not cover normal wear and tear, abuse or normal degradation of the battery that occurs over time. Should you require it our commitment to you is to provide a repair service for your NiteRider lighting system for as long as reasonably possible. When you choose NiteRider, we view it as more than just a purchase of a lighting system it is an investment.
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